EASYJET GUIDE
easyJet tax refund:
how to claim taxes on an unused ticket?
Bought an easyJet ticket but ended up not taking your flight? Even though the fare portion of your ticket may be non-refundable, certain taxes or fees can sometimes be recoverable when you did not travel.
easyJet states that if you cancel your booking within 24 hours of purchase, you can get a full refund minus cancellation fees. Beyond that window, easyJet tickets are generally non-refundable, except in special cases.
Step-by-step guide · Message template included · Instant access · No guaranteed refund
To request an easyJet tax refund, you first need to confirm your ticket was not used, prepare your booking information, distinguish the taxes from the ticket price, and identify the correct request channel. easyJet states that cancellations within 24 hours of booking may result in a refund minus cancellation fees; after that window, the ticket is generally non-refundable.
The easyJet premium guide helps you prepare a clear request, avoid common mistakes and use a tailored message template.
Unused easyJet ticket: which taxes can you claim?
On an easyJet ticket, several elements need to be distinguished: the price of the transport, taxes, any fees, service charges and options added to the booking.
If you did not take your easyJet flight, the ticket price itself may remain non-refundable, especially if the 24-hour window after booking has passed. However, certain taxes linked to a passenger who was not carried may be recoverable depending on the country of departure, the route, the applicable conditions and the purchase channel.
Your request needs to be worded precisely: you are not necessarily requesting a full ticket refund, only the recoverable taxes or fees linked to the unused flight.
Definition: what is an easyJet tax refund?
An easyJet tax refund refers to a request for certain taxes or fees associated with an easyJet ticket that the passenger did not use to be paid back.
This is not an automatic refund of the full ticket price. The request only concerns recoverable taxes, when they exist, were charged, and can be refunded under the applicable conditions.
Definition: what is an unused easyJet ticket?
An unused easyJet ticket is a ticket for which the passenger did not board the scheduled flight.
This can cover several situations:
- –you missed your easyJet flight
- –you decided not to travel
- –your trip was cancelled on your end
- –your ticket was non-refundable
- –the flight date has passed and you were not on board
- –you did not use one of the segments of your booking
In these situations, the fare portion of the ticket may be lost, but certain taxes can sometimes remain recoverable.
Key facts — easyJet tax refund
| Item | Information |
|---|---|
| Airline | easyJet |
| Type of request | Refund of recoverable taxes or fees |
| Situation covered | Passenger who did not travel |
| Is the full ticket refundable? | Generally not after 24 hours, except in special cases |
| Cancellation within 24 hours | Refund possible minus cancellation fees |
| Automatic request? | No |
| Request channel | Depending on booking: account area, customer service or agency |
| Purchase via agency / OTA | Procedure may differ |
| Refund guaranteed? | No |
| Premium guide available | Yes |
| Guide price | £5 or €5 |
What easyJet says about cancellations and refunds
easyJet states that if you choose to cancel your booking within 24 hours of purchase, you can get a full refund minus cancellation fees. The airline states that the cancellation can be done from the online booking management area.
easyJet's terms and conditions confirm this logic: a full cancellation within 24 hours of booking may result in a refund minus the cancellation fees listed in the fees and charges.
Beyond this window, it is important to distinguish between:
Types of possible requests
| Type of request | Purpose | Comment |
|---|---|---|
| Cancellation within 24 hours | Ticket refund minus fees | Procedure provided by easyJet |
| Ticket refund after 24 hours | Recover the price of the transport | Generally non-refundable |
| Tax refund | Recover certain taxes linked to the passenger not being carried | Depends on the ticket, the country and the conditions |
| Options and services | Baggage, seat, speedy boarding, etc. | Not automatically refundable |
| Flight cancelled by easyJet | Different procedure | May fall under passenger rights |
When can you request easyJet taxes?
You can consider a request if:
- –you did not take your easyJet flight
- –your flight has already happened
- –your ticket includes recoverable taxes or fees
- –you have the necessary booking information
- –you know whether you bought directly from easyJet or via an agency
You can also prepare your request before the flight if you already know you will not travel. Depending on the case, actually sending the request may make more sense after the flight date.
What you can prepare before the request
| Information | Why it is useful |
|---|---|
| Passenger full name | Identify the person concerned |
| easyJet booking reference | Find the booking |
| Flight number | Identify the unused flight |
| Flight date | Check the relevant period |
| Email used for the booking | Find the confirmation |
| E-ticket or booking confirmation | Support the ticket in question |
| Detail of the price paid | Identify any taxes and fees |
| Purchase channel | Know whether to contact easyJet or an agency |
Ticket bought directly from easyJet or via an agency?
The procedure may change depending on where you bought your ticket.
If you bought directly from easyJet
You will generally need to go through easyJet's own tools, the booking management area or customer service to process your request. easyJet states that cancellations within 24 hours can be made from “View Bookings” after logging in with the email address and password used at booking.
If you bought via an agency or an OTA
If you booked through Opodo, eDreams, Booking, Expedia, Trip.com or another platform, the request may need to go through the agency that sold the ticket.
In that case, check:
- –who received the payment
- –which name appears on the confirmation
- –which email address was used
- –whether you have access to the easyJet booking
- –whether the agency charges a processing fee
- –whether the agency or easyJet is the correct contact
General procedure to request easyJet taxes
The exact procedure may change, but the general logic remains the same.
Confirm you did not fly
The request concerns a passenger who did not take their easyJet flight.
Find your booking
Prepare your booking reference, your name, your booking email, the flight number and the flight date.
Identify what counts as taxes
Not all amounts paid to easyJet are recoverable taxes. Options and change fees are not automatically refundable.
Check the purchase channel
If you bought directly, check the booking management area. If you bought via an agency, check whether the intermediary needs to handle the request.
Send a clear request
Your request should state that you did not travel and that you would like a refund of the recoverable taxes.
Keep proof
Keep a copy of your message, the form, or any automatic reply you received.
Example message to request easyJet taxes
Hello,
I would like to request a refund of the recoverable taxes and fees linked to an easyJet ticket that I did not use.
Passenger name:
Booking reference:
Flight number:
Flight date:
Email address used for the booking:
As I did not travel on this flight, could you please let me know the refundable taxes and fees associated with this booking and proceed with refunding the recoverable amounts.
Best regards,
The easyJet premium guide includes a more detailed message template and a checklist to check your file before sending.
Common mistakes to avoid with easyJet
Requesting a full refund after 24 hours
Cancellation within 24 hours may result in a refund minus fees. After that window, tickets are generally non-refundable.
Confusing taxes, fees and options
Baggage, seats, insurance, speedy boarding or service fees are not automatically refundable.
Contacting the wrong party
If the ticket was bought through an agency, the intermediary may need to be involved.
Not keeping proof
Always keep a copy of your request and any replies received.
Waiting without checking the procedure
Procedures depend on the country, the ticket and the purchase channel. Prepare the necessary information quickly.
easyJet guide pricing
Secure payment · Instant access · No guaranteed refund
What the easyJet premium guide includes
| Guide content | Purpose |
|---|---|
| Explanation of easyJet taxes | Understand what can be claimed |
| Step-by-step procedure | Know what to do and in what order |
| List of information to prepare | Avoid an incomplete request |
| Message template | Send a clear request |
| Common mistakes | Avoid unnecessary refusals or delays |
| Agency booking scenario | Identify the correct contact |
| Final checklist | Check your file before sending |
What the easyJet guide does not guarantee
- –that easyJet will accept your request
- –that all taxes will be refunded
- –that the ticket price will be refunded
- –that options will be refunded
- –that an agency will not charge any fees
- –that an incomplete request will be accepted
- –that a request sent to the wrong party will be processed quickly
The refund depends on easyJet, the ticket, the country of departure, the taxes actually paid, the purchase channel and the applicable terms.
Independent site, not affiliated with easyJet
Flight Tax Refund is an independent site. The site is not affiliated with easyJet, is not endorsed by easyJet and does not act on behalf of easyJet.
Our guides are practical informational resources. They do not constitute personalized legal advice and do not guarantee that you will obtain a refund.
In summary
- –easyJet allows a full refund minus cancellation fees if the booking is cancelled within 24 hours of purchase.
- –Beyond that window, easyJet tickets are generally non-refundable, except in special cases.
- –A tax refund request should be distinguished from a full ticket refund.
- –Options, service fees, seats, baggage or insurance are not automatically refundable.
- –The easyJet premium guide helps you prepare a clear and complete request.
- –A refund is never guaranteed.
- –This site is independent and not affiliated with easyJet.
Frequently asked questions about the easyJet tax refund
Ready to request your easyJet tax refund?
Access the easyJet premium guide to prepare your request step by step.
Useful sources
- – easyJet: Cancelling your flight
- – easyJet: Terms and Conditions
- – easyJet: Fees and Charges
- – French Consumer Code, article L224-66
- – Service-Public.fr: airport tax refunds