easyJet guide to request a tax refund on an unused ticket
If you did not take your easyJet flight, you generally cannot automatically recover the full ticket price, especially if the 24-hour window after booking has passed. However, certain taxes or fees linked to a passenger who was not carried can sometimes be requested. The easyJet guide helps you prepare a clear request, distinguish the taxes from the ticket price and use a ready-to-adapt message template.
Instant access · Step-by-step procedure · Message template included · Secure payment

If you did not take your easyJet flight, you generally cannot automatically recover the full ticket price, especially if the 24-hour window after booking has passed. However, certain taxes or fees linked to a passenger who was not carried can sometimes be requested. The easyJet guide helps you prepare a clear request, distinguish the taxes from the ticket price and use a ready-to-adapt message template.
The handbook to prepare your easyJet tax refund request
What is the easyJet tax refund guide?
The easyJet tax refund guide is a digital guide designed to help travelers prepare, on their own, a request for a refund of the recoverable taxes or fees linked to an unused easyJet ticket. It is not a claims service handled on your behalf.
Who is this guide for?
- ✓bought an easyJet ticket
- ✓did not take their flight
- ✓missed their flight
- ✓have a non-refundable ticket
- ✓have a flight that has already happened
- ✓want to request the recoverable taxes or fees
- ✓do not know what to write to easyJet or their agency
- ✓want to avoid a request that is too vague
This guide is not intended for cases of a flight cancelled by easyJet, a heavily delayed flight, lost baggage or passenger compensation. Those situations fall under different procedures.
easyJet states that if you cancel your booking within 24 hours of purchase, you can get a full refund minus cancellation fees, via "View Bookings". Beyond that window, fares are generally non-refundable, except in special cases. The guide helps you determine which case applies to you.
Key facts for the easyJet guide
| Airline concerned | easyJet |
| Cancellation within 24h | Refund possible minus cancellation fees |
| Full ticket refund | Generally not after 24h, except in special cases |
| Request targeted by this guide | Recoverable taxes or fees |
| Possible channel | easyJet account area, customer service or agency |
| Request made on your behalf | No |
| Refund guaranteed | No |
| easyJet credentials requested | No |
easyJet guide pricing
Secure payment · Instant access · No subscription
What you get after purchase
What the easyJet guide helps you avoid
What the guide does not do
The easyJet guide does not make the request on your behalf. You use the guide to prepare and send the request yourself. It does not:
- ✕automatically send your request to the airline
- ✕log into your airline account
- ✕negotiate with the airline
- ✕guarantee a refund
- ✕refund the full ticket price
- ✕automatically recover paid options
- ✕provide personalized legal advice
- ✕manually track your case
Before buying the easyJet guide
Ideally, check that you have the following information ready:
| Useful information | Why it matters |
|---|---|
| Passenger full name | Identify the person concerned |
| easyJet booking reference | Find the booking |
| Flight number | Identify the unused flight |
| Flight date | Check whether the flight has already happened or not |
| Email used for the booking | Find the confirmations |
| Proof of booking | Support the request |
| Detail of the price paid | Identify any taxes and fees |
| Purchase channel | Know whether to contact the airline or an agency |
Common case: easyJet ticket bought via an agency or an OTA
If you bought via Opodo, eDreams, Expedia, Booking, Trip.com or another platform, the request may need to go through the agency.
Search on your own or use the easyJet guide?
| Option | Advantages | Limits |
|---|---|---|
| Search on your own | Free | Scattered information, risk of mistakes, wasted time |
| Contact customer service unprepared | Simple at first | Risk of a generic reply or an incomplete request |
| Use this guide | Structured procedure, message template, checklist | Does not guarantee a refund |
| Go through an agency for an OTA ticket | May be necessary | Possible fees, variable timelines |
Independent site, not affiliated with easyJet
Flight Tax Refund is an independent site. The site is not affiliated with easyJet, is not endorsed by easyJet and does not act on behalf of easyJet. Our guides are practical informational resources. They do not constitute personalized legal advice and do not guarantee that you will obtain a refund. The decision depends on easyJet, any agency involved, the ticket, the country of departure, the taxes actually paid, the purchase channel and the applicable conditions.
In summary
- ✓If you cancel within 24 hours of purchase, easyJet provides a full refund minus cancellation fees.
- ✓Beyond that window, easyJet tickets and fees are generally non-refundable, except in special cases.
- ✓If you did not travel, you can word a request targeted at the recoverable taxes or fees.
- ✓If you bought via an agency or OTA, the procedure may be different.
- ✓No refund is guaranteed.
Frequently asked questions about the easyJet guide
Ready to access the easyJet guide?
Buy the easyJet premium guide and prepare your request step by step.
Useful sources
- easyJet: cancelling your flight and 24-hour refund
- easyJet: terms and conditions, fares and fees generally non-refundable
- easyJet: applicable fees and charges
- easyJet: specific procedure in the event of a flight cancelled or disrupted by the airline