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easyJet guide to request a tax refund on an unused ticket

If you did not take your easyJet flight, you generally cannot automatically recover the full ticket price, especially if the 24-hour window after booking has passed. However, certain taxes or fees linked to a passenger who was not carried can sometimes be requested. The easyJet guide helps you prepare a clear request, distinguish the taxes from the ticket price and use a ready-to-adapt message template.

Instant access · Step-by-step procedure · Message template included · Secure payment

easyJet guide to request a tax refund on an unused ticket
Quick answer

If you did not take your easyJet flight, you generally cannot automatically recover the full ticket price, especially if the 24-hour window after booking has passed. However, certain taxes or fees linked to a passenger who was not carried can sometimes be requested. The easyJet guide helps you prepare a clear request, distinguish the taxes from the ticket price and use a ready-to-adapt message template.

The handbook to prepare your easyJet tax refund request

What is the easyJet tax refund guide?

The easyJet tax refund guide is a digital guide designed to help travelers prepare, on their own, a request for a refund of the recoverable taxes or fees linked to an unused easyJet ticket. It is not a claims service handled on your behalf.

Who is this guide for?

  • bought an easyJet ticket
  • did not take their flight
  • missed their flight
  • have a non-refundable ticket
  • have a flight that has already happened
  • want to request the recoverable taxes or fees
  • do not know what to write to easyJet or their agency
  • want to avoid a request that is too vague

This guide is not intended for cases of a flight cancelled by easyJet, a heavily delayed flight, lost baggage or passenger compensation. Those situations fall under different procedures.

easyJet states that if you cancel your booking within 24 hours of purchase, you can get a full refund minus cancellation fees, via "View Bookings". Beyond that window, fares are generally non-refundable, except in special cases. The guide helps you determine which case applies to you.

Key facts for the easyJet guide

Airline concernedeasyJet
Cancellation within 24hRefund possible minus cancellation fees
Full ticket refundGenerally not after 24h, except in special cases
Request targeted by this guideRecoverable taxes or fees
Possible channeleasyJet account area, customer service or agency
Request made on your behalfNo
Refund guaranteedNo
easyJet credentials requestedNo

easyJet guide pricing

£5or €5Flat rate, whatever your situation
Buy the easyJet guide

Secure payment · Instant access · No subscription

What you get after purchase

Step-by-step procedure
Understand what to do and in what order
List of information to prepare
Avoid an incomplete request
Message template
Send a clear, precise request
Explanation of recoverable taxes
Avoid confusing taxes, the ticket and options
Common mistakes to avoid
Reduce the risk of a poorly targeted request
Agency or OTA booking scenario
Know who to contact depending on your purchase channel
Final checklist
Check your file before sending
Follow-up tips
Know what to do if you get no reply

What the easyJet guide helps you avoid

⚠️
Requesting a full refund after 24 hours
easyJet states in its terms that its fares and fees are non-refundable if you cancel, miss, or do not take your flight, except in cases explicitly provided for.
⚠️
Confusing taxes with options
Baggage, seats, insurance, service fees or options are not automatically refundable.
⚠️
Sending a request that is too vague
A request without a reference, without a flight date, without the passenger name or without specifying the recoverable taxes risks being poorly targeted.
⚠️
Not checking the 24-hour cancellation window
If you are still within 24 hours of purchase, the procedure may be different and potentially more favorable.
⚠️
Contacting the wrong party
If you bought via an agency, easyJet may not be the correct first contact.

What the guide does not do

The easyJet guide does not make the request on your behalf. You use the guide to prepare and send the request yourself. It does not:

  • automatically send your request to the airline
  • log into your airline account
  • negotiate with the airline
  • guarantee a refund
  • refund the full ticket price
  • automatically recover paid options
  • provide personalized legal advice
  • manually track your case

Before buying the easyJet guide

Ideally, check that you have the following information ready:

Useful informationWhy it matters
Passenger full nameIdentify the person concerned
easyJet booking referenceFind the booking
Flight numberIdentify the unused flight
Flight dateCheck whether the flight has already happened or not
Email used for the bookingFind the confirmations
Proof of bookingSupport the request
Detail of the price paidIdentify any taxes and fees
Purchase channelKnow whether to contact the airline or an agency

Common case: easyJet ticket bought via an agency or an OTA

If you bought via Opodo, eDreams, Expedia, Booking, Trip.com or another platform, the request may need to go through the agency.

who received the payment
which email address is linked to the booking
who issued the confirmation or the ticket
whether you have access to the booking on the airline's website
whether the agency charges a processing fee
which party to contact first
Read the page on tickets bought via an agency →

Search on your own or use the easyJet guide?

OptionAdvantagesLimits
Search on your ownFreeScattered information, risk of mistakes, wasted time
Contact customer service unpreparedSimple at firstRisk of a generic reply or an incomplete request
Use this guideStructured procedure, message template, checklistDoes not guarantee a refund
Go through an agency for an OTA ticketMay be necessaryPossible fees, variable timelines

Independent site, not affiliated with easyJet

Flight Tax Refund is an independent site. The site is not affiliated with easyJet, is not endorsed by easyJet and does not act on behalf of easyJet. Our guides are practical informational resources. They do not constitute personalized legal advice and do not guarantee that you will obtain a refund. The decision depends on easyJet, any agency involved, the ticket, the country of departure, the taxes actually paid, the purchase channel and the applicable conditions.

In summary

  • If you cancel within 24 hours of purchase, easyJet provides a full refund minus cancellation fees.
  • Beyond that window, easyJet tickets and fees are generally non-refundable, except in special cases.
  • If you did not travel, you can word a request targeted at the recoverable taxes or fees.
  • If you bought via an agency or OTA, the procedure may be different.
  • No refund is guaranteed.

Frequently asked questions about the easyJet guide

Does the easyJet guide guarantee a refund?
What happens if I cancel within 24 hours of purchase?
My easyJet flight has already happened, is the guide useful?
Is the guide suited if I bought via an agency?
Do I need to give my easyJet credentials?
How long do I have to submit my request to easyJet?
How long does the refund take once easyJet accepts the claim?

Ready to access the easyJet guide?

Buy the easyJet premium guide and prepare your request step by step.

Useful sources

  • easyJet: cancelling your flight and 24-hour refund
  • easyJet: terms and conditions, fares and fees generally non-refundable
  • easyJet: applicable fees and charges
  • easyJet: specific procedure in the event of a flight cancelled or disrupted by the airline

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