Vueling guide to request a tax refund on an unused ticket
If you did not take your Vueling flight, you can request a refund of the airport and security taxes, referred to as "airport and security taxes (JD)" in Vueling's official help. The Vueling guide helps you prepare a clear request to Vueling's Customer Service Center or your agency, identify the necessary information, avoid common mistakes and use a ready-to-adapt message template.
Instant access · Step-by-step procedure · Message template included · Secure payment
If you did not take your Vueling flight, you can request a refund of the airport and security taxes, referred to as "airport and security taxes (JD)" in Vueling's official help. The Vueling guide helps you prepare a clear request to Vueling's Customer Service Center or your agency, identify the necessary information, avoid common mistakes and use a ready-to-adapt message template.
The handbook to prepare your Vueling tax refund request
What is the Vueling tax refund guide?
The Vueling tax refund guide is a digital guide designed to help travelers prepare, on their own, a request for a refund of the airport and security taxes linked to an unused Vueling ticket. It is not a claims service handled on your behalf: you stay in control of the process.
Who is this guide for?
- ✓bought a Vueling ticket
- ✓did not take their flight
- ✓missed their flight
- ✓have a non-refundable ticket
- ✓have a flight that has already happened
- ✓want to request the recoverable airport and security taxes
- ✓do not know what to write to Vueling or their agency
- ✓want to avoid a request that is too vague
This guide is not intended for cases of a flight cancelled by Vueling, a heavily delayed flight, lost baggage or passenger compensation. Those situations fall under different procedures.
Vueling states that Fly and Fly Light tickets are in principle non-refundable in the event of cancellation, except during a grace period or with options such as Flex Pack or Fly Grande. The airline notes, however, that if you end up not flying, you can claim the airport and security taxes via its virtual assistant or its Customer Service Center.
Key facts for the Vueling guide
| Airline concerned | Vueling |
| Taxes mentioned by Vueling | Airport and security taxes (JD) |
| Full ticket refund | Not automatic |
| Request targeted by this guide | Recoverable airport and security taxes |
| Channel stated by Vueling | Customer Service Center / virtual assistant |
| Request made on your behalf | No |
| Refund guaranteed | No |
| Vueling credentials requested | No |
Vueling guide pricing
Secure payment · Instant access · No subscription
What you get after purchase
What the Vueling guide helps you avoid
What the guide does not do
The Vueling guide does not make the request on your behalf. You use the guide to prepare and send the request yourself. It does not:
- ✕automatically send your request to the airline
- ✕log into your airline account
- ✕negotiate with the airline
- ✕guarantee a refund
- ✕refund the full ticket price
- ✕automatically recover paid options
- ✕provide personalized legal advice
- ✕manually track your case
Before buying the Vueling guide
Ideally, check that you have the following information ready:
| Useful information | Why it matters |
|---|---|
| Passenger full name | Identify the person concerned |
| Vueling booking reference | Find the booking |
| Flight number | Identify the unused flight |
| Flight date | Check whether the flight has already happened or not |
| Email used for the booking | Find the confirmations |
| Proof of booking | Support the request |
| Detail of the price paid | Identify any taxes and fees |
| Purchase channel | Know whether to contact the airline or an agency |
Common case: Vueling ticket bought via an agency or an OTA
If you bought via Opodo, eDreams, Expedia, Booking, Trip.com or another platform, the request may need to go through the agency rather than directly to Vueling.
Search on your own or use the Vueling guide?
| Option | Advantages | Limits |
|---|---|---|
| Search on your own | Free | Scattered information, risk of mistakes, wasted time |
| Contact customer service unprepared | Simple at first | Risk of a generic reply or an incomplete request |
| Use this guide | Structured procedure, message template, checklist | Does not guarantee a refund |
| Go through an agency for an OTA ticket | May be necessary | Possible fees, variable timelines |
Independent site, not affiliated with Vueling
Flight Tax Refund is an independent site. The site is not affiliated with Vueling, is not endorsed by Vueling and does not act on behalf of Vueling. Our guides are practical informational resources. They do not constitute personalized legal advice and do not guarantee that you will obtain a refund. The decision depends on Vueling, any agency involved, the ticket, the country of departure, the taxes actually paid, the purchase channel and the applicable conditions.
In summary
- ✓If you did not take your Vueling flight, you can request a refund of the airport and security taxes.
- ✓Vueling states that this request is made via its Customer Service Center or its virtual assistant.
- ✓A full ticket refund is not automatic.
- ✓If you bought via an agency or OTA, the intermediary may be the correct contact.
- ✓No refund is guaranteed.
Frequently asked questions about the Vueling guide
Ready to access the Vueling guide?
Buy the Vueling premium guide and prepare your request step by step.
Useful sources
- Vueling Help: refund of airport and security taxes (JD) if the passenger did not fly
- Vueling Help: cancellation, Fly / Fly Light tickets and claiming taxes via the virtual assistant
- Vueling Help: Flight Credit, Fly Grande and Flex Pack
- Vueling Help: ability to use the return flight even if the outbound flight was not taken